Cancellation & Refund Policy

At Tuido, we value your trust and strive to provide a smooth learning experience. To ensure transparency and fairness, we have outlined our cancellation and refund policy below. Please read it carefully before enrolling.

Admission Cancellation

  • Students or parents wishing to cancel their admission must submit a written request (via email or at the center) before the commencement of classes.
  • Once classes begin (whether online or offline), no refund will be processed under any circumstances.

Refund Eligibility

Refunds are applicable only if:

  • The student has not attended any class (online or offline), and
  • A written request for cancellation is made within 7 days of fee payment.

An administrative deduction of 10% (or ₹1,000, whichever is higher) will be charged for processing.

Non-Refundable Situations

Refunds will not be provided in the following cases:

  • The student discontinues midway due to personal, school, or academic reasons.
  • Misbehavior or violation of Tuido’s code of conduct.
  • Absenteeism due to school exams, illness, relocation, or travel.
  • Request for change of batch, timing, or learning mode (online/offline) after enrollment.

Batch Transfers

  • Transfers to another batch or timing may be considered only based on seat availability and management approval.
  • No partial refunds or fee adjustments will be made for such transfers.

Refund Process

  • Approved refunds (if any) will be processed within 30 working days from the date of written confirmation from Tuido.
  • Refunds will be credited only to the original payment source used at the time of enrollment.

Mode of Classes

  • Tuido offers both online and offline classes, with offline sessions conducted exclusively at our Hyderabad centers.
  • Class mode (online/offline) once selected cannot be changed after the commencement of the batch.

Note:

By enrolling in Tuido, you acknowledge that you have read, understood, and agreed to Tuido’s Terms & Conditions and Refund Policy in full.

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